Harbour Residential Care Centre
Harbour Residential is a purpose-built residential care centre in Portishead, near Bristol.
Based in the Harbourside Development we’re within walking distance of the harbour, cafes, shops and supermarket, and close to Junction 19 of the M5.
Harbour Residential has 108 single bedrooms with en suite showers and has four floors.
Please contact us if you’d like to arrange a visit, or you have any questions about Harbour Residential.
We are committed to providing a caring environment that promotes, as far as possible, for every person his/her, independence, privacy, dignity, freedom of choice, rights as a citizen and personal fulfillment. Each resident will have a person centre service plan which is outcome focused and meets all these needs. Your full involvement in writing this plan will be supported by a named key worker.
If you come to live at Harbour Residential you, your family and carers have the right to receive a quality service at all times, which exceeds the National Minimum Standards for Care Homes for Older People.
We actively encourage family, friends and contacts to support and visit on a regular basis.
Phone: 01275 409 950
Fax: 01275 818 567
Address: 4 Haven View, Harbour Road, Portishead, Bristol BS20 7QA
Resident’s private areas/facilities
Each bedroom offers privacy with en-suite facilities. There are lockable doors and draws for you to keep your valuables. You may also have your room key for added security. Staff will treat your room as your own personnel space always asking for your permission to enter.
Each room has an alarm call system in place; neck pendant alarms are also available if you are at risk from falls.
Bed linen and towels are provided and a laundry service, free of charge, is available.
Rooms are fitted with television and telephone lines should you wish to use them. Each room is tastefully decorated and furnished to a high standard and you are able to bring your personal items to create a homely feel to your personal space. Any equipment you require to support your care is also provided.
Hairdressing facilities are available on each floor with a visiting hairdresser, if you prefer you can employ a person of your choice, who may use these facilities for your personal grooming.
The dining rooms are light and spacious with menus reflecting the needs and preferences of your choice.
We have fully qualified chefs who are able to provide for any specialist dietary requirements.
Food and drinks are available on all floors at all times during the day and night. Relatives may also use these facilities. Residents are able to enjoy meals in the dining rooms or in smaller areas within the home. We offer flexible mealtimes so you can choose to eat and drink at a time that suits your needs.
Lounges and sitting rooms
Lounges at Haven Lodge are light and spacious, tastefully decorated with coordinating settees, chairs and soft furnishings. Large screen televisions and audio equipment are fitted in each lounge area. There are quieter lounges where residents can enjoy time with family and friends.
Activities are provided in these areas to compliment the individual activities we support you to enjoy.
Gardens and outside areas
Haven Lodge gardens are well stocked with shrubs, plants and potted flowers. Residents are encouraged to use the gardens and also help maintain the plants if you wish to do so.
The outside areas can be accessed via the garden room on the ground floor and through the patio doors in lounge areas. The gardens are safe and secure, with trees and fencing so you can enjoy this private area free from intrusion.
Bathrooms and toilet facilities
In addition to the fully equipped en suite facilities, there are specially equipped bathrooms and toilets on each floor, which provide for the needs of those requiring extra help.